tag:blogger.com,1999:blog-9204406688116386691.comments2020-10-09T02:23:36.613-07:00Lean LaboratoryUnknownnoreply@blogger.comBlogger7125tag:blogger.com,1999:blog-9204406688116386691.post-76434048861196040712009-10-23T10:42:36.872-07:002009-10-23T10:42:36.872-07:00Thanks for the feedback and the coaching. It is ni...Thanks for the feedback and the coaching. It is nice to have a forum like this blog where we can get input from throughout the world!Nancy and DogThunderhttps://www.blogger.com/profile/05680086852838302909noreply@blogger.comtag:blogger.com,1999:blog-9204406688116386691.post-77702654458135638762009-10-22T17:10:38.543-07:002009-10-22T17:10:38.543-07:00Hi Nancy
Great to see this honest and real assesme...Hi Nancy<br />Great to see this honest and real assesment of your lean journey!<br />This is also a great time to keep an "problem-solving" eye out for improvement opportunities. Times like these provide an opportunity to expose your current process shortcomings, batching, 3M's, bottlenecks, etc.<br />Yes, it's understandable that things will be hectic ... however it's important for you and your team to continuously observe the "flow" (or lack of flow) of people, materials, information, etc. and to capture that somewhere on the run for problem solving once it gets back to normal. Maybe you can use a quick observation checksheet / set up an ideas board (e.g. mindmap) etc.<br />This time provides all-important "stress testing" for your current processes and it will be tough and all-consuming ... however try to learn from it.<br />Best wishes!<br />Danie Vermeulen<br />CEO: Kaizen Institute New ZealandLEANing KIWIhttps://www.blogger.com/profile/10251695166515977246noreply@blogger.comtag:blogger.com,1999:blog-9204406688116386691.post-83044164258153507492009-10-21T13:41:37.931-07:002009-10-21T13:41:37.931-07:00First, it's important that you recognize both ...First, it's important that you recognize both that you're slipping and why your slipping. When no one is really acting as the conscious of the lean journey, those small slips can quickly become new habits. <br /><br />Second, business conditions sometimes require that you adjust your lean application. We saw an organization that had low volumes so they had lots of events, and then went suddenly to fully loaded. That required a change in their approach.<br /><br />Third, I think these moments can be a good test of whether our lean efforts are truly understood. For example, if you truly believe that morning huddles are essential for efficient work and alignment, then when things get tough to stick harder to that practice, not let it slip. If it slips, then people aren't completely committed to why you are doing the "lean" things that you are. <br /><br />Good luck. And thanks for taking care of all those flu folks. <br /><br />Jamie Flinchbaugh<br />www.jamieflinchbaugh.comJamie Flinchbaughhttps://www.blogger.com/profile/16714555426822621398noreply@blogger.comtag:blogger.com,1999:blog-9204406688116386691.post-46157403831803252872009-10-01T11:03:51.188-07:002009-10-01T11:03:51.188-07:00In the outpatient setting, I believe that asking t...In the outpatient setting, I believe that asking the patient their name and birthdate are still a good idea. Outpatients have to register for their OP treatment and are usually screened for their identity at that time.<br /><br />Inpatient phlebotomies bring a whole different set up problems and wristbands are key to helping identify the patient. In 1999, our hospital had a wristband error rate of 12.9%. I measured this using the College of American Pathologists Q-Track on Patient Identification. Today our error rate is below 1%. We have worked very hard on maintaining readable, accurate wristbands on our patients. We measure this parameter every month and will never stop measuring it, because what we value, we measure and patient safety is at the top of the list.Nancy and DogThunderhttps://www.blogger.com/profile/05680086852838302909noreply@blogger.comtag:blogger.com,1999:blog-9204406688116386691.post-78140745699925606912009-10-01T07:38:16.785-07:002009-10-01T07:38:16.785-07:00What are your thoughts on this Joint Commission po...What are your thoughts on this Joint Commission policy change?<br /><br />http://www.leanblog.org/2009/10/step-backward-in-patient-safety.htmlMark Grabanhttps://www.blogger.com/profile/07953086531083611251noreply@blogger.comtag:blogger.com,1999:blog-9204406688116386691.post-72847561789524607852009-09-29T15:27:59.160-07:002009-09-29T15:27:59.160-07:00I would love to attend, but unfortunately I alread...I would love to attend, but unfortunately I already have a committment for those dates. Please keep me on your mailing list for future conferences, and by the way, thanks for the comment!Nancy and DogThunderhttps://www.blogger.com/profile/05680086852838302909noreply@blogger.comtag:blogger.com,1999:blog-9204406688116386691.post-27786303614109611082009-09-28T17:22:28.904-07:002009-09-28T17:22:28.904-07:00Dear Nancy
My name is Paulo Pinto from Portugal a...Dear Nancy<br /><br />My name is Paulo Pinto from Portugal and I run the Lean Thinking Community here and we are organizing a International Congress to take place in October 20/21st in Lisbon (Portugal, Europe). The main topic will be lean services (including lean healthcare).<br /><br />Are you interested to come? No fees are requested.<br /><br />Best regards,<br /><br />Joao Paulo Pinto,<br />jpintus@gmail.com<br />http://www.leanthinkingcommunity.org/João Paulo Pintohttps://www.blogger.com/profile/09241746800404273769noreply@blogger.com